Design Notes

December 05, 2022

Chilly's 2022 Frostval Gifting Event

The Event begins December 16th. Signup Quest Now Available.

Chilly wants to help you and ALL the heroes of Lore have the merriest Frostval EVER! That's why we're bringing back last year's AdventureCoin Gifting event... with a few changes and improvements.

Talk to Chilly in Battleon and complete his Event Participation quest. Once the event begins on December 16th, your character will be ready to give or receive AdventureCoins! Read on for more news about what the event is and what's changed since last year!

Frostval AC Gifting Event Origin + Feedback

One of the best parts of our videogame community is seeing heroes helping each other. Last year, we wanted to help bring that spirit of giving in-game. So for the first time ever, we held an AdventureCoin Gifting event.

Heroes could donate ACs to other random players, unlock rewards in a Generosity Merge Shop, and climb the Donation Leaderboard where those in the top spots unlocked exclusive prizes.

We saw a flood of happiness from excited heroes who were surprised with random gifts of ACs. We also saw people who didn't have as good an experience, So we asked what you'd like to see different if we held the event again this year.

We got a huge number of messages; many were 100% positive, but just as many contained very helpful, constructive ideas and feedback on how we could make this year's event even better. We held a team debrief shortly after the event ended to discuss your thoughts last year, and then began discussions again last month to finalize plans for the changes.

You can read more about last year's Gifting event in the Design Notes (here and here)

AC Frostval Gifting Event Changes

Accounts must complete Chilly's quest to participate in the event
We heard from many people that their 2nd / 3rd / 4th alt accounts were getting ACs, rather than their main account. Now you can choose which of your accounts can receive donations by having them complete Chilly's Quest (or not). 

Participation Quest Requirements:

  • Account is level 30+
  • Confirm your email address 

Need help confirming your email address? Check out the Support Page for more exact steps.

Reward Tier milestones are based on the amount you give, not your ranking
Every time you donate ACs to a random Hero, it will contribute to your Donation Gift total. At the end of the event, we'll award prizes based on how much you gave to other heroes.

Last year, only a certain number of heroes could unlock each reward tier. This year, we're removing those limits and anyone who meets the AC Gift milestone will unlock the tier rewards.

Splitting up large AC gifts
You can only give so many gifts in a short period of time, and that frustrated some people. You asked us to be able to "split" AC gifts, so one gift could be sent to many people... and now that's possible.

This year, we've added the following gift options:

  • 20,000 AC Multi-Gift: 10 heroes get 2,000 ACs each
  • 8,000 AC Multi-Gift: 8 heroes get 1,000 ACs each

Frostval Gifting FAQ (Frequently Asked Questions)

What are the requirements to donate a gift?

  • Complete opt-in quest

What are the requirements to receive a gift?

  • Account at least 2 weeks old OR donate ACs
  • Online in last 24 hours
  • Verified email
  • Complete opt-in quest

How much can I donate per day? 
There is no limit to how many times you can donate each day. (There is a limit on how many upgrade packs an account can buy each day.)

How much can I win each day? 
There is no limit to how many times in a day you can receive a random AC gift.

Can I choose who gets my donation? 

Nope! In the spirit of the season, your gift will go to a random eligible hero. Make someone's day bright... even if you don't know who they are!

Can staff accounts get on the leaderboard or give to players? 
Nope! Team members' staff accounts can only give to other staff accounts. They will not appear on the public leaderboard. Team members' normal (regular player) accounts can give to other players and may appear on the leaderboard.

How will I be notified if I get a gift? 
You'll see a message when you login if you've received a gift since your last login note

What are the reward tiers? Will they go rare?
Find more details on the reward tiers next week! Tier rewards will go rare, generosity shop gear is seasonal.

How long will this be available? 
Through January 2nd, prizes to be awarded on Jan 3rd.

Does the amount of AC donated affect your merge coins received per donation? 
You can get a max of 1 Generosity Coin per day, awarded the first time you donate for the day. Every donation you make will contribute to your reward milestones total.

So, is this REALLY totally random? 
It really is! The game will look for any eligible account on any server and will randomly choose who to give your prize to. You cannot specify which character will get your ACs.

What if I'm offline? 
The game will look for any account that was logged in within the last 24 hours. If you aren't online when you get a gift, it will still be added to your account the next time you log in.

When do I get notified? 
There are currently a few ways of being notified you received a gift: when doing battles or switching maps in-game, or when you log in. 

What if I make a mistake and donate the wrong amount? 
The game will ask you each time if you’re sure you want to donate that amount. We cannot give refunds for incorrect donations, so please check and double-check before you hit the donate button and before you confirm the donation amount.

What if I pick the wrong item in the Generosity Shop? Can I get my Generosity Coin back? 
We cannot give refunds for Generosity Coin shop purchases, so please check and double-check before you spend a GC on an item in the merge shop. 

Can I see how much I've donated, or how much I've received? 
Yes! Log in to your account manager to see your gifts and what you've given.

Tags: Alina,
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