Design Notes

June 01, 2010

SMS Bug

It’s not our fault this time!

One of the many ways you can Upgrade your account is by using SMS mobile payments straight from your Cell Phone. But there’s a bug out there that is totally refusing to cooperate—and it’s not our fault this time around! There are a number of outages currently ongoing with SMS that won’t let you upgrade your account OR let you purchase Battleon Points. The following geographies / carriers are impacted:

- USA, SMS mobile payments (Verizon and Virgin mobile)
- Canada, SMS mobile payments (across carriers)
- Australia, SMS mobile payments (across carriers)

So what does this mean? Well, as of now, you won’t be able to Upgrade or purchase Battleon Points using your cell phone. BUT! Captain Rhubarb is talking to the folks over at Allopass (the ones in charge of SMS) to get this straightened out as quickly as possible.

Don’t worry, no payments have been accepted from SMS during this buggy time. So if you tired to make an SMS payment but got back a funky “invalid number error” text message, your account—and wallet—is still intact as it was before. And as soon as SMS is back up and running, we’ll let you know ^__^

Tags: Beleen,
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