June 26, 2014
Email Reponse Issues
Dear AQWorlds Players,
We had an issue with our email system yesterday and earlier today. If you emailed us through our help pages at www.AQ.com/help via our email forms and received a delivery failure message, please email us again.
If you emailed us and do not receive a reply after 3 business days, please email us again via our email forms through our help pages as we may not had received your email due to this issue.
My Artix HelpTeam and I read and respond to all emails, we don't have any fancy robots helping us, so we want to make sure we did receive and respond to your email - we are not ignoring you! We do not use a ticketing system, all emails sent through our email forms are sent to us directly.
Thank you so much and BATTLEON!