Recover your Account (For Free Players)
AQWorlds Help

If you have made a payment to us and are unable to find your payment confirmation email or transaction ID, your transaction ID is not working or you are a free player, you can recover your account here!

We need to following information:
1. Your AQWorlds account name
2. Your original signup email - DO NOT PUT THE HACKER'S EMAIL!
3. For Payment Method, put FREE ACCOUNT
4. For Transaction ID, put NONE
5. Then enter any other information you have about the account or how you lost it, this will help us recover your account faster!
6. Then Send Your Message via our Account Recovery Email Form.

If you do not have your transaction ID number(s), you can give us the buyer name(s) and buyer email(s) for any payments. If you did not make the payments and they were made by a family member, and you do not know the information for the payments, please request the information from them or they need to contact us directly with the payment information used so we can confirm account ownership.

Please note, it can take up to 3 business days to receive a response. Do not send another email unless it has been 4 business days. Sending multiple emails will not get you help any quicker and may delay our response.

If you do try email us to try and gain access to an account that is not yours, your own account(s) may be disabled. Remember, if you don't have access to your original signup email, please visit our Update your Signup Email help page.

When your account has been reset, we will respond to your email and send a new password to your original signup email.

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"AdventureQuest", "DragonFable", "MechQuest", "ArchKnight", "BattleOn.com", "AdventureQuest Worlds", "Artix Entertainment", "Artix"
and all game character names are either trademarks or registered trademarks of Artix Entertainment, LLC. All rights are reserved.

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