December 02, 2015
Player Support Email Issue Resolved
A Note from Neveya, Senior Customer Support Rep
Hello all! Yesterday we had some issues with our email servers. The incredible Captain Rhubarb got them all back up and online early today, but was unable to recover about 100 of the AQWorlds emails. If you emailed the Help Team yesterday and haven't received a reply by Friday, please email us again!
We always answer all of the emails we get in personally (there are no robots in Player Support), and if we've missed yours, we'll get to it as fast as possible.