Account Recovery

Lost Password
You can recover your account password by using the Lost Password page if you have forgotten your password.

If the Lost Password page says it has sent you an email, but you don't receive it after a few minutes, check your spam or junk mail inbox.

Account Hacked
If the Lost Password page says 'Account Not Found', please visit the Account Recovery page for more help.

If you have a paid account, you can visit the Automated Recovery Page.

Be aware, we never receive your financial information. This information is only received by the company that processes your payments, such as PayPal, UltimatePay, ClickAndBuy, etc. So your financial information is not compromised if your player account is compromised.