If you choose to pay with a payment option where PayPal (or another payment system) has to wait for the payment to clear,
such as with an eCheck, sending cash, or a bank funds transfer,
you will be upgraded only after the money has been received or the payment has cleared the bank.
You will need to contact PayPal (or other payment provider) for information about your payment clearing.
Be sure to fill out all of the fields accurately so that we can quickly assist you.
Please contact us using the same computer and location that you use to Play the game, or have made purchases.
Please select the payment system/method that was used,
or select "Free Account" if you have not made any purchases for your account.
Please include the Transaction ID number of your payment.
This number can be found in the confirmation email message you were sent when the payment was made.
If you did not receive a transaction number, enter the Invoice number,
or payment web site customer Number, or NONE if you have none of these.
If there is more than one payment, please enter recent payment information in the Comments section.
Please share as much information about your help request in the Comments section so we can assist you in a timely manner.