Subject: Update Account Email

If you did not provide us with a real email address when you created your game account, or no longer have access to the account email inbox, please provide us with:

  1. The date of birth on the account (month/day/year)
  2. The city/state or province/country the account was created from
  3. Payment information if you purchased upgrades including transaction IDs, buyer name and buyer email

Once we confirm that you own the account, we can update your game account email address and you can then re-verify it to chat and to keep your account secure.

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