Be sure to fill out all of the fields accurately so that we can quickly assist you.
Please contact us using the same computer and location that you use to Play the game, or have made purchases.
Please select the payment system/method that was used,
or select "Free Account" if you have not made any purchases for your account.
Please include the Transaction ID number of your payment.
This number can be found in the confirmation email message you were sent when the payment was made.
If you did not receive a transaction number, enter the Invoice number,
or payment web site customer Number, or NONE if you have none of these.
If there is more than one payment, please enter recent payment information in the Comments section.
Please share as much information about your help request in the Comments section so we can assist you in a timely manner.
For a duplicate payment, please list all payments and indicate which one is a duplicate.
For an unauthorized/fraudulent payment, please include any payment information such as buyer name, buyer email, billing address, and dates/amounts of payments. This information is only used for search purposes. Please also indicate if you have multiple payments that span across multiple Artix Entertainment games.