Subject: Account Recovery
Be sure to fill out all of the fields accurately so that we can quickly assist you.
AQWorlds Account Name:
Your Current Email:
Type Email Again:
Please select the payment system/method that was used, or select "Free Account" if you have not made any purchases for your account.
--- Select Payment Category ---
Credit Card or Debit Card
PayGarden/Store Gift Cards
Artix Upgrade Card
Please include the Transaction ID number of your payment. This number can be found in the confirmation email message you were sent when the payment was made. If you did not receive a transaction number, enter the Invoice number, or payment web site customer Number, or NONE if you have none of these. If there is more than one payment, please enter the extra payment information in the Comments section.
Did you use the Forgot Password on the game login screen?
You can have your password emailed to you.
Did you use the
"Forgot Password?" link
inside the game?
----- Select Yes or No ------
No: I did not try
Yes: I got my password, but I need more help
Yes: The message did NOT have my account info
Yes: I did NOT get a message after 10 minutes
Please share as much information about your help request in the Comment section so we can assist you in a timely manner. If you made a payment and don't know your
, please send us the buyer name and buyer email used for the payment in the comment box.
(Use ENGLISH please)
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