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Here are the best methods you can follow to make your account is secure:
1. You should never share your account with anyone! You should also never give out your password to anyone for any reason. 95% of all account 'hackings' are not true hackings. They occur because a player has given their password out to a 'friend,' who then takes advantage of that information. Players do this because the 'friend' has promised them in-game items or gold or AdventureCoins. We do not allow people to share, trade, sell or give away accounts.
Click here to visit our help page that describes how an account can be hacked/compromised. Giving out your password is the number one way, there are other ways, but they are much more rare but should still be taken into account.
We have a warning EVERY time you login to our game that states: "Staff will never ask you for your password. If someone asks you for your password, report them for Griefing. NEVER give out your password, no matter what."
2. You should make sure to use a password that is a minimum of eight characters long, that is alpha numeric, and case sensitive. Please use a different password for each site you visit and do not use the same password you use for the email address on your account. You should also not use the 'save' functions on your username and password on a public computer. Use those only on your private computer. It is best to not play on public computers. However, if you play on a public computer, please make sure to log out of the game completely when you are done. Close all the browsers on the computer that you were using, as well. This will prevent others from logging into your account.
3. Confirming the email on your account is another step you can take to help keep your account as secure as possible. If you confirm your email, your email cannot be changed without your explicit authorization. If your email is changed, you have to click a link in the confirmation email you will receive that authorizes the change to occur. If you do not click that link, your email will not be changed and you can change your password in case it has been compromised. Click here to go to our help page on how to confirm your email.
4. DO NOT trust any other sites except real Artix Entertainment sites. If you are confused if a site is an Artix Entertainment site, or someone gives you a link to a sote you think is a scamming site, please email us to report that site via our Copyright Violations webform. This email webform is only for reporting sites, not for any other issue.
5. DO NOT trust any email from our company unless they are @aqworlds and @battleon.com. A real Staff member would NEVER ask you for any account information such as your password or any financial information such as credit card information!
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