Account Help

Questions with an * indiciate that there is an email webform available for further assistance.

We cover account hacking, lost password, confirming your email address, verifying your account, account security, changing email address and passwords, as well as other account questions.

If another player is harassing you, please do the two following things:
1. type /ignore player name to ignore the player
2. type /report player name to report the player

This can also be done by using the drop-down menu, or clicking on the person in-game and clicking on the player's character portrait and then click on the options.

Remember, we do not allow people to share, trade or give away accounts.

Verifying/Confirming Information
How do I verify my AQWorlds account with my AQ/DF/MQ account?*
How do I confirm my email address (for security and/or chatting purposes?)*

Account Issues
I lost my password!*
Is your account hacked, stolen or lost?*
My account has been banned, disabled or muted! What do I do?*
What do I do to get my account back if I disputed payments with you?
I lost my equipment! What do I do?
How can I add or change my signup email?

Redeeming Promo Codes
How do I redeem my in-game code from a HeroMart item?*

Account Security
How do I keep my account secure?*
How can my account be hacked/compromised?
How do I opt out of your newsletter?
How do I change my password?
How do I change my email address?

General Membership Questions
What happens when my Membership to AdventureQuest Worlds expires?
How do AdventureCoins & AdventureCoin Items work?

General Account Questions
Can I change my AQWorlds username?
What are the rules for AQWorlds?
Am I allowed to share, trade, sell or give away my account?
How can I delete my account?*

Remember, the Artix Staff will NEVER ask you for your password! Never give it out to anyone!

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