Contacting Artix Entertainment LLC

By Email

For Account, Payment, Technical and Game Help, please visit our Help Pages. Many of our Help Pages have email forms or answer most questions.

Most emails are answered the same or next business day, but It can take up to 3 business days to receive an email response due to high email volume or US holidays. Email is the fastest and easiest way to get the help you need! All emails are read and answered by real people, we do not use fancy robots or an automated message system!

By Phone

For Payment Issues Only, Please Call (813) 774-8493. We have a 24 hour answering service that can answer most questions or take a message and a member of the Artix HelpTeam will call you back the same or next business day.

If you have a failed/declined payment issue, please visit our Help Page. We also have an email form to contact us for help which is usually faster than contacting us by phone.

By Mail

Artix Entertainment, LLC
P.O. Box 2005
Land O' Lakes, Florida 34639

Reporting Copyright Violations

If you come across a site that is violating our company's copyrights, such as a site that is phishing/scamming/stealing, please report it through our Copyright Violations Email Form. This email webform is ONLY for copyright violations, not any other kind of issues.

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